Shipping
The following states the responsibility and regulations between VAGPWR (the seller) and you (the customer).
SHIPPING
All orders are processed within 1 to 5 business days + the shipping time of 2-6 business days. (We ship once a week.) After receiving your order confirmation email (excluding weekends and holidays). You will receive another notification when your order is shipped.
NB!
*You have to have your full name on your mailbox - Or use Your Name /Co and the name of the person on the mailbox
*If you do not have your full name and a lock on your mailbox, you are responsible for packages that are lost and we cannot replace or reimburse you for your order
*Holiday season may cause delays in terms of delivery time. Deadline Christmas
Domestic Shipping Rates and Estimates (Norway)
Shipping options
Bring - Mailbox delivery - 2 to 6 working days - 49kr - Free shipping on orders above 699,-
Bring - Delivery to service point - 1 to 4 working days - 149kr - Free shipping on orders above 699,-
Bring - Home delivery - 1 to 5 working days - 199,-
You will not ship to my address in Norway
-We have a minimum order of 100NOK, so if its under that you will not be able to order
International Shipping - We are currently not shipping out of Norway.
How do I check the status of my order?
Once your order is shipped you will receive an email notification, with the tracking number of your shipment. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at hello@vagpwr.com with your name and order number, and we will look into it for you.
Click on the link below to track your shipment with Bring
https://sporing.bring.no/sporing/
Remember to pick up your package!
Returns from service point Orders needs to be picked up from service point within 7 days to avoid return!
VAGPWR AS are not responsible for orders that are returned due to not being picked up by you (the customer).
Orders sent to Service points for pickup will be returned to the sender (VAGPWR AS) if you (the customer), do not pick up the package within 7 days.
Orders returned by Bring/posten: If you do not pick up the order at the Bring/Posten service point within 7 days, the order will automatically be returned to the sender (VAGPWR AS). You (the customer), is responsible for the cost of shipping the order to your address/ pick up point again.
For pick up at service point with Bring/Posten the cost of shipping is NOK 149,-. Meaning that if you do not pick up your order within the 7 days, you will have to pay NOK 149,- for shipment and any costs related to the return of the order.
Payment will be in form of invoice or Vipps (for Norwegian customers).
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Damaged product
In the event that your order arrives damaged in any way, please email us as soon as possible (maximum 10 days after delivery) at hello@vagpwr.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at Hello@vagpwr.com
Shipping adress:
VAGPWR AS
Hjortlandsvegen 1
5135 FLAKTVEIT
NORWAY
Phone Number +47 4004 88 74